Adoption & Change Management

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Adapt to change

Adaptation is essential to driving productivity in today’s fast-paced business environment. .

Effective adoption and change management are at the heart of a seamless transition to new tools and processes, reducing resistance and empowering employees to embrace innovation.

By aligning change with organisational goals and providing tailored training and support, your team can quickly adapt, minimise errors, and collaborate more effectively.

This approach not only accelerates the benefits of change but also enhances operational efficiency, making your organisation more agile and resilient. At Computacenter, we enable businesses to embrace new technologies and strategies, ensuring they stay ahead in a competitive world and unlock sustainable growth.

Our approach

Our framework offers a structured and systematic selection of flexible adoption modules that can be tailored and adapted to each client's organisation.

We recommend a mix of communication, training and support measures for successful adoption.

  • The basis for every workplace transformation project is a clear plan for adoption and change management based on effectiveness, maturity and value for your organisation.
  • A user-centric and long-term concept for training, communication and support for your employees will ensure the full integration and optimal use of new technologies.

Our Expertise in Driving Change

New Hardware

Seamlessly introduce new devices, from launching communication campaigns for Mac@Choice to supporting the rollout of iPhones for blue-collar workers.

New Software

Develop and implement tailored training concepts, such as preparing event management teams for a smooth transition from Webex to Microsoft Teams.

Artificial Intelligence

Provide expert support for pilot projects, including the introduction of M365 Copilot and subsequent large-scale adoption.

New Ways of Working

Guide teams through adopting agile practices and establishing robust digital collaboration within consulting environments.

New Workplaces

Create effective adoption strategies for workplace transformations, including relocations to new office buildings.

Computacenter’s End to End Workplace Portfolio

We offer a comprehensive Workplace Portfolio that combines our expertise in transformation with our technology sourcing and professional services capabilities. In addition, our managed service options enable us to run and oversee these services on your behalf, ensuring seamless integration and ongoing support.​

Experience Optimisation

We leverage advanced analytics and proactive solutions to enhance user satisfaction, prioritising both employee well-being and productivity for a seamless, holistic customer experience.
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Service Desk

Our Service Desk offers efficient IT support with a user-friendly portal, IVR guidance, live chat, and 24/7 multilingual virtual assistant, seamlessly blending automation and live support for quick solutions.

Field & Onsite Services

Our Field and On-Site Support Services provide fast, personalised assistance wherever needed, with flexible support models like Next Business Day, Same Day, Event, and VIP options.

Productivity & Teamwork

Our service optimises license use, enabling secure, seamless hybrid work, while our security solutions reduce cyber risks with a Zero Trust approach for maximised productivity.
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Modern Endpoint

Our service unifies device management, maximises existing investments, and integrates automation to provide an efficient, consistent experience for users across physical and virtual devices.
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Device Lifecycle Management (DLM)

Our DLM service simplifies workplace management, ensuring the right devices for tasks while proactively optimising across the estate for predictable IT outcomes.
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IT Asset Management

Our service offers end-to-end asset lifecycle solutions, automating procurement and providing flexible, modular options to maximise value and support your unique asset management needs.

Managed Print

Despite digital shifts, printers remain vital for productivity. Our Managed Print Services combine technology, governance, and vendor options, offering seamless print solutions within existing service contracts.

Technology Sourcing

Sourcing the right technology can be challenging. We provide global capability, flexibility, cost savings, optimising procurement, integration and deployment while mitigating commercial and operational risks.
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Our Solutions Nos solutions Unsere Lösungen Onze oplossingen

Workplace - Cloud & Applications - Data Center - Networking - Security

Nos domaines de solutions

Workplace - Cloud & Applications - Data Center - Network - Security