Managed Staffing
Traditional staff augmentation models place resources with customers to perform duties at their direction. Staffing vendors have little interaction with resources after placement nor communications with the customers to ensure their goals are being achieved. Computacenter sets a different standard for managed staffing. By assigning Service Managers to each contract, the customer experience is enhanced. It leads to true partnership based on collaboration and alignment of strategic business objectives. Service Managers work with Computacenter Account Executives to grow relationships with Customers and to learn the customer environments to become staffing partners, not just a vendor.
This allows Service Managers to communicate with current resources and customers to anticipate future staffing needs including additional resources for new technologies being brought into the environment, projects, and expansion of business. By being intimately involved with these opportunities, we can present well vetted, environment and culture appropriate candidates quickly to ensure a Win/Win situation for the customer and Computacenter. By engaging Service Managers to work closely with the customer and actively managing the resources, we achieve:
- High employee engagement, productivity, and commitment
- High retention and low attrition
- Career growth opportunities for our resources
- Great referrals from within the team
- Long term contracts which allows us to provide full benefits to our employees and training opportunities
- A stop gap for customers that want to move to full Managed Services, but are not quite ready to start there. This model allows them to go with Managed Staffing until we can work on a full outcome-based Managed Services model.
Workforce Services
Computacenter’s Workforce Services meet your most high-demand staffing requirements:
- Contract: contract resources are ideal when you require specialized skillsets for a few months, lack budget for full-time-equivalent (FTE) positions, or face an expedited project deadline
- Contract to Hire: contract to hire gives you direct experience with resources to make sure they’re the right fit for your team. It’s equally effective for filling roles while FTE budget is pending
Workforce Services follow a proven process for screening candidates and identifying the best-suited, hyper-specialized teams for your organization. With a strong presence in Silicon Valley and other technology hubs, Computacenter continually identifies the most qualified candidates. And with 500 recruiters working from 30 field offices throughout North America, we can source talent local to your needs. Our ongoing investments in talent development deliver measurable outcomes, including an average:
- 95% interview-occurrence rate
- 91% offer acceptance
- 96% contract starts
- 98% contract completions
Resident Expert
Computacenter's Resident Expert Services provides a standard, centralized, and consistent process of acquiring resources leveraging proven staffing partners that provide best practices, best pricing, and best value. Workforce Services provides Contract and Contract to Hire resources in all areas of IT Services. Workforce Services provide the right technical resources to get your jobs done. We source, screen, and place knowledgeable, experienced IT experts, so you can:
- Benefit from specialized, tough-to-find skillsets
- Meet short-term staffing needs
- Support business-critical sprint projects
- Power ongoing, complex initiatives
