Computacenter has been positioned by Information Services Group (ISG) as a market leader in their 2022 ISG Provider Lens™ Future of Work − Services & Solutions reports in the UK and Germany. This report evaluates service providers’ strategy, scope of offerings, and future-focused solutions. Computacenter secured Leader positioning for Workplace Strategy Transformation Services, Managed Workplace Services – End User Technology, Digital Service Desk, and Workplace Support Services in both the UK and Germany. For the first time, Computacenter also achieved Leader status for Managed Employee Experience Services in Germany.
ISG commented: 'Computacenter leverages its leading workplace expertise to ensure that users are effectively supported in all stages of digital transformation by applying carefully selected adoption and engagement activities.’ Computacenter’s workplace offering delivers people-centric solutions with the right balance between experience management and technology management. The report highlights ‘It helps clients achieve their business objectives by enhancing their employees’ digital experience with leading digital tools and ecosystems, leveraging smart automation and analytics’.
The reports illustrate that Computacenter has a strong Workplace portfolio offering an established digital service desk with end-user technology providing business users with a modern, hybrid workplace on demand, backed by strong partnerships, encompassing several clients and sectors. It provides next-generation capabilities through the DigitalMe proposition which includes automation, self-healing, and analytics capabilities. In addition, Computacenter develops new services and products based on client needs to deliver a quantifiable impact, reduce cost, streamline operations, and improve end-user experience. With the goal to maximise business outcomes, it engages with clients on making the hybrid working model a delivered reality. ‘Computacenter co-innovates with clients and has a consulting team to convert ideas into reality.’ adds Kevin Turner, ISG Principal Consultant.
Commenting on the results, Andrew Jack, Computacenter’s Director of Workplace Strategy & Development says: ‘We are proud to be continually recognised by ISG as a Leader in both UK and Germany. It demonstrates our strong workplace portfolio and how we are focused on delivering outcomes that help our customers meet their strategies and goals’.
Download the ISG Reports here:
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For more information contact:
Adriana Mills
Computacenter
[email protected]
About Computacenter
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 18,000 people worldwide.
www.computacenter.com
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.